The TR ELECTRONIC Commitment to Privacy
At TR ELECTRONIC, we are committed to protecting your privacy. Any time you do business with TR
Electronic, or anyone acting as an agent on our behalf, your personal information is protected by the
What is personal information?
Personal information is information about an identifiable individual. This includes information about your
product and service subscriptions and usage. Publicly available information, such as a public directory
listing of your name, address, telephone number and electronic address, is not considered personal
TR Electronic will collect personal information for the following purposes:
• to establish and maintain a responsible commercial relationship with our customers, suppliers
and partners, and provide you with ongoing service;
• to understand your needs and develop and recommend suitable products & services;
• to develop, enhance, market or provide products and service
• to inform you of our services or products other than those which you are currently using or have
requested information on, this includes sending you information promoting new products and
• to manage and develop our business and operations, including personnel and employment
• to allow us to comply with any legal requirements or regulatory requirements imposed on us by
various regulatory boards or agencies to follow procedures mandated by such boards or agencies
in respect of the provision of our products as services
• for recruiting purposes, your candidate folder may include: your resume, reference and
background information, letters of referral and education documents. When you submit your
resume to us we assume implied consent to this information
• and to any additional purposes for which we have obtained your consent to the use or disclosure
of your personal information (which consent may be express, deemed or implied
Your personal information will not be used for any other purpose without your consent.
Questions, Concerns and Requests for Further Information
If you have questions or concerns about your privacy, you can contact our Chief Privacy Officer using the
contact information below, or call directly at (519) 452-1233.
You may write to us at: E-mail us at: Our Web Sites:
TR Electronic privacy [at] TRElectronic.com
Attn: Chief Privacy Officer
PO Box 2543, Station B To fax us:
London, Ontario, Canada, N6A 4G9 (519) 452-7764
Further Complaint Procedure
If TR ELECTRONIC does not resolve a privacy issue to your satisfaction, you may file a complaint with
the Privacy Commissioner of Canada by calling 1 800 282-1376 or writing to:
The Privacy Commissioner of Canada
112 Kent Street
Ottawa ON K1A 1H3
US: Head Offi ce: P.O. Box 4448, Troy, Michigan, 48099 • Tel: (248)-244-2280 • Fax: (248)-244-2283 • Toll Free: 1-800-709-3300
Canada: Head Offi ce: P.O. Box 2543, Station B, London, Ontario, N6A 4G9 • Tel: (519)-452-1999 • Fax: (519)-452-1177 • Toll Free: 1-800-265-9483
email: trelectronic [at] trelectronic.com • web: www.trelectronic.com
positioning for the future
TR ELECTRONIC has appointed a Chief Privacy Officer, who is responsible for personal
information under our control and is accountable for privacy compliance within our organization.
The Collection of Personal Information:
TR ELECTRONIC shall identify the purposes for which personal information is collected at or
before the time the information is collected.
Obtaining consent for collection, use or disclosure of Personal Information
The knowledge and consent of a customer is required for the collection, use, or disclosure of
personal information, except where inappropriate.
Limiting collection of personal information:
TR ELECTRONIC and its affiliated companies shall limit the collection of personal to that which
is necessary for the purposes identified. Information will only be collected by fair and lawful
Limiting use, disclosure and retention of personal information:
TR ELECTRONIC and its affiliated companies shall not use or disclose personal information for
purposes other than those for which it was collected, except with the consent of the individual or
as required by law. Information will be retained only as long as necessary for the fulfillment of
Accuracy of personal information:
Personal information shall be as accurate, complete and up-to-date as is necessary for the
purposes for which it is to be used.
TR ELECTRONIC shall protect personal information by security safeguards appropriate to the
sensitivity of the information.