24/7 technical support
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TR Electronic Services

TR is committed to always deliver the best possible Service!

At TR Electronic we are committed to providing the best possible service and support to our customers. To always ensure that you have help when you need it, we provide 24/7 technical support. We also offer installation and commissioning assistance, network/bus analysis and technical services training. Through our in-house production facility we are able to provide custom product design with the highest quality and precision that you demand.

With our committment to deliver the best possible service we offer a variety of support and training options to ensure you always have the help when you need it.



» With factory-trained repair technicians we are able to offer the following services:
Annual and periodic encoder evaluations » Certified repairs and calibrations of TR Encoders, string retractors and related hardware. » Mechanical and electrical modifications of encoders as per customer requirements. » Technical, application and installation support

» On-Site Professional Troubleshooting and Analysis
Is your line down and you need help now? Our qualified service consultants and specialists are just a phone call away. If you require on-site support you can call us 24 hours a day, 7 days a week.

» Installation and Commissioning Assistance
Do you require competent support during installation and commissioning on short notice? Our specialized and factory trained consultants will help with your plant expansions and retrofits.

» Network / Bus Analysis
Today's automated systems and controls utilze complex communication protocols for networking devices. These complex systems can frustrate maintenance personnel with intermittent and unexplained errors. Our specialized consultants are capable of analyzing and resolving your network issues that can steal valuable production time.

» Technical Service Training
Designed to bring your personnel up to speed with tailor-made service training programs. Our onsite cusom training packages are designed to empower your personnel to proactively maintain your plan equipment and reduce critical downtime.

Service Request Form

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Training on:
InstallationProduct Overview.Software-Programming
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or perhaps you need:


RepairsApplication Assistance.Cross ReferenceCAD Drawings
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Contact us by phone: 1.800.709.3300 | (USA)1.800.265.9483 (Canada/Mexico)